FREQUENTLY ASKED QUESTIONS
We only pop in 100% corn oil and use gluten free NON GMO Jumbo popcorn kernels.
Here are some recommendations to keep your kettle korn fresh:
* We pop our kettle corn without preservatives
* Enjoy our fresh made recipes right away
* Keep the bag sealed when not consuming the kettle korn
* Exposure to adverse weather conditions such as high heat and humidity can cause kettle korn to lose freshness
* After kettle korn has been opened, store it in an air-tight container
* Never refrigerate, freeze, reheat or microwave the kettle korn
* Our kettle korn can stay fresh for up to four weeks
Returns
* Shipped items cannot be returned. If you have an issue with an item that has been shipped, please email us directly within 3 days after receiving your order.
* In store returns are determined on a case by case basis.
* Custom orders are non - refundable
Cancelation Policy
* All orders requested and popped with custom colors and or flavors are non - refundable or returnable
* All order cancellations of party favors must be provided to us via email at least 10 days prior to the event.
Shipping
*Shipping is calculated and delivered by USPS or UPS and shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
We'll bring 2 of our most popular flavors:
Choose between Fried Chicken, Klassic Sweet & Salty, Caramel or Toffee Popped Fresh On-Site
Set up and popping onsite fee is $100 per every 2 hours plus $2.50 per 5 cup 8x8 size bags or $5 per 10 cup 8x12 size bags (100 bags minimum).
- Add additional serving hours, add $50 per hour
- Additional Servings $2.50 per each 5 cup bag or $5 per each 10 cup bag
- $200 deposit will be required 2 weeks prior to the event
If you have any questions please email us at itspoppingourmetkettlekorn@gmail.com or call 704- 327-6044
* Allow at least 2 weeks (14 days) for larger store pickup orders.
* Allow at least 1 week for smaller orders unless prior arrangements have been made.
* Orders need to be placed at least 2 weeks (14 days) in advance for orders bring shipped and needed by a certain day.